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DR. RACHEL GILLESPIE Dr. Rachel Gillespie is board certified in Podiatric Surgery and Medicine. After graduating from The California School of Podiatric Medicine at Samuel Merritt University in Oakland, CA, Dr. Gillespie completed her three-year residency in reconstructive foot and ankle surgery at Michigan Surgical Hospital/Kern in Warren, MI. She is a graduate of Purdue […]

REVIEWS My wife and I have been patients of Preferred Medical Group for 15 years. These are the mostly qualified, caring and dedicated doctors we have ever known. The office is a fine-tuned machine and we recommend PMG to everyone. Aaron S. I have been a patient of Dr. Carbajo’s (and the PMG team) for

BILL PAY Billing Basics In case you haven’t noticed, pretty much everyone is in some degree of economic distress these days—particularly in Michigan. This includes insurance companies, the employers (i.e., auto companies) who hire them and the government—which, of course, includes Medicare. Consequently, there are more rules, less benefits, more overall scrutiny and greater enforcement

PRACTICE HOURS Office Hours:(available only by appointment) Monday: 8:30 am to 6:30 pm Tuesday: 8:00 am to 6:30 pm Wednesday: 8:30 am to 6:30 pm Thursday: 8:30 am to 6:30 pm Friday: 8:30 am to 4:00 pm We offer limited hours on Saturdays, beginning at 9:00 am.

CONTACT US Preferred Medical Group, PC 1200 West 12 Mile Road Madison Heights Michigan 48071 248.543.0600 preferredDOCS.com Only by appointment although we will always make every effort to accommodate the urgent needs of our patients Office Hours:(available only by appointment) Monday: 8:30 am to 6:30 pm Tuesday: 8:00 am to 6:30 pm Wednesday: 8:30 am

LEGAL & FINANCIAL Legal & Financial Patient Advocate Legal Document for State of Michigan Advanced Health Care Directives Patient Privacy HIPAA Do Not Resuscitate Form

PATIENT CENTERED MEDICAL HOME PMG is honored to have been recognized as one of Michigan’s earliest pioneers as a certified Patient Centered Medical Home. A PCMH is a primary care practice that coordinates acute and chronic care of patients in a patient centered, holistic and team-oriented approach across all health care providers and systems. Patient-Centered

LEAVING ON-CALL MESSAGES Please clearly state your name and phone number at the outset of the message This helps the doctor retrieve your call back information easily. Please reach us urgently whenever you feel the need to—but also respect that for non-urgent issues you should wait until office hours to call to call us. For

ON-PATIENT CARE IN-PATIENT CARE AT THE BEAUMONT HOSPITALS At the Beaumont hospitals, the overwhelming majority of Primary Care Physicians (PCP’s), including us, work with Hospitalists to admit patients that require hospital care. Hospitalists are a relatively new specialty that was created to improve the process of admitting and caring for hospitalized patients. They are at

TEST RESULTS We strive to inform all patients of their test results. Our new AthenaOne patient portal (Summer 2022) will allow us to add comments to all of your results in a HIPAA compliant manner. Sometimes we may call you to discuss results and rarely our staff will call you to set up a call,